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	<title>rheemmedia.com</title>
	<link>http://rheemmedia.com</link>
	<description>Media Training and Communications Consulting</description>
	<lastBuildDate>Sun, 15 Mar 2009 22:47:22 +0000</lastBuildDate>
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	<item>
		<title>Customer Relationships</title>
		<description><![CDATA[Delivering better customer service.  Understanding the need to establish a relationship with customers.]]></description>
		<link>http://rheemmedia.com/2009/03/15/customer-relationships/</link>
			</item>
	<item>
		<title>What Good Speakers Need</title>
		<description><![CDATA[A list of things meeting planners want in a good speaker.  Now, when you think about it, meeting planners want what most audiences are after, a great experience so their client – the host organization – feels upbeat about their meeting.  I’ve divided the list into two categories, those items that relate primarily to the quality of the speaker (style and content) and those items that have more to do with their character (what they are like to work with).
]]></description>
		<link>http://rheemmedia.com/2009/03/14/what-good-speakers-need/</link>
			</item>
	<item>
		<title>Welcome to My Blog!</title>
		<description><![CDATA[Welcome to my blog. My goal for the entries that follow is to offer you an ongoing resource of both strategic and tactical (practical) tips on how to engage and connect with any audience on an emotional level – the only level or place that will have meaningful and lasting impact.]]></description>
		<link>http://rheemmedia.com/2009/03/13/welcome-to-my-blog/</link>
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